Since 1990 ICE has been delivering solutions and services for the IBM i / Power Systems (aka AS400, iSeries). With our roots firmly entrenched in the IBM i / Power Systems, ICE was one of the first IBM Business Partners to offer IBM i / Power Systems IaaS (Infrastructure as a Service) hosting.
ICE strengthens the operational efficiencies of businesses with innovative, in-demand solutions focused specifically for the IBM i / Power Systems users by additionally offering customizable, best of breed, on premise Windows Server VM hosting solutions, minimizing possible latency issues, providing a single cloud hosting solution under one roof, complemented by automated RAID 5 backup solutions with multiple disaster recover options from near online to true high availability for business continuity.
ICE’s IaaS hosting infrastructure is located in a 20,000 square foot SOC 1-SSAE 18 Type II certified data center in the western suburbs of Minneapolis, Minnesota with additional data centers located in California and Minnesota for redundancy and replication. By providing leading edge infrastructure our clients benefit from our industry leading IBM i / Power Systems experience, operating efficiencies and multi-tiered risk mitigation controls, allowing us to deliver near 100% uptime (except for mutually scheduled system maintenance).
" You know your business. We know technology. Together we can create Innovative Solutions! "
SYSTEM POWER
▐The data center is treated like a well-fortified bunker, with four fiber loops, redundant power feeds, redundant UPSs and generator backup. Rack capacity up to 23 kilowatts. Far beyond the 1 kilowatt limit that most data centers offer.
▐Standalone Liebert FDC enclosures that integrate power distribution into the rack, provide multiple voltage and monitoring options and reduce the risk of multiple unit failures.
▐Redundant power buses, N+1 redundancy for UPS, generators and power distribution.
▐Liebert NX UPS modules with soft scale technology provide quick configurability to make on-the fly change and growth easy.
▐AC power 100% generator backup.
▐200 watts per square foot, including HVAC
▐1,200 amps expandable to 10,000 amps
▐True A/B power feeds
▐Grounding in accordance with NFPA 70
▐48V DC batteries for UPS power backup
▐Diesel and natural gas generators with auto start and auto transfer with isolation bypass
▐2,000 gallon fuel tanks with minimum 24-hour run time capacity
▐2-hour response for fuel recovery
COOLING
▐Precision high density Liebert XD refrigerant-based cooling modules provide focused rack cooling, and remove the risk of total system failure—which can happen with chilled water methods.
▐Liebert DS room based cooling systems complement the XD modules, providing precise, reliable control of room temperature, humidity and airflow.
▐Temperature is maintained by 72° F dry bulb at ASHRAE 1%.
▐30% to 60% non-condensing humidity control delivered through Liebert ATSs via infra-red humidifier.
▐Under-floor cooling provided by computer-room grade equipment
▐Cooling not less than 200 BTU/h per square foot with N+1 redundancy
▐Backed up by diesel and natural gas generators
FLOOR SPACE
▐Top-quality, electrostatic dissipative raised floor tiles designed for 300 lbs. per square foot floor load
▐Meets all code specifications for safety and electrical grounding, per NFPA 70
▐DC power and communication cabling tray and pathways
▐Optical fiber guide conveyance system
▐Comprehensive and flexible cabling infrastructure
FIRE PROTECTION
▐The VESDA very early warning Aspirating Smoke Detection system samples the air continuously providing the earliest possible warning of an impending fire hazard. Multi-level warnings and a wide range of sensitivity that does not degrade or change over time ensures that even minute levels of smoke are detected before a fire has time to escalate.
▐Key team members are notified immediately of any alarms.
▐KeyFM-200 waterless fire suppression systems are distributed throughout the facility. Upon activation they reach extinguishing levels in 10 seconds or less, dousing fires of all types and minimizing damages.
▐Under floor leak detection system
SECURITY
▐Controlled check-point access with biometric scanning technology
▐24x7 manned security via the Security Operations Center (SOC)
▐Remote camera monitoring 24x7, backed by digital recordings on file for 30 days
▐Secure access to equipment area 24x7
▐Security escort services 24x7 at site to non-secured equipment areas
▐Locking cabinets and/or cages
▐Full close circuit TV surveillance
▐BMS equipment monitoring system supported by 24x7 operations center